Job review from in New Bern, NC 28562 on 02/05/20

Overall Rating:

5  out of 5
Our Overall Service
Call Representative

The call representatives have always been warm, friendly, courteous and professional. I never suspected that any of the representatives were having a bad day very unlike other companies that I have dealt with in the past.

Sales Process

I love me some Andy Pittman! I have adopted Him as my 4th nephew, since meeting him for a quote on my crawl space repair. He is knowledgable, professional, and personable. After our first meeting, Andy has answered or returned all of my phone calls and immediately responded to my questions and concerns. I felt very comfortable choosing this company after the reference and meeting Andy.

Our Installation Crew

Ronald was my Foreman. He demonstrated to me that he is a man of outstanding work ethic and character. He was very respectful, knowledgeable and focused on the job. Ronald kept me updated during the installation process. He cared by informing me of some issues he identified with my plumbing during the job. The trench he and his team dug in my yard for a drain pipe was seamless. They meticulously dug the trench in a way where the grass was laid right back over the pipe. I hardly notice the grass was disturbed. That proved to me that Ronald and his team cared about the outcome of their completed project. It was a pleasure to work with Ronald and his team.

The Cleanup Process

Ronald and his team did not leave any trash for me to pickup when they drove out of my yard. The only way I could tell they had been on my property was by the crawlspace door and vent covers on the house. Outstanding.

What made you choose our company:

My pest control man told me about an outstanding job the company had completed at the home of another one of his customers.

Service Area
Free Quote